Guarantee

Guarantee Terms

We know how important a guarantee is for you and for this reason we use only the best dental materials. Our primary objective is to build lifelong relationships with our patients.

Crowns & Bridges 2 years (temporaries not included)
Laminate Veneers 2 years
Implants (only the product)  2 years
Dentures 2 years
Fillings 1 year


Extent of guarantee:
The guarantee applies to dental restoration under normal conditions of use:
break, loosen, crack OR fillings that fall out.
In this case, we will restore, repair or change any restorations free of charge. In the case of implants, the guarantee is only valid if our dental clinic completes the work fully (places the crowns and/or bridges as well).
The Guarantee will be reduced or invalidated:
* If oral hygiene is neglected
* If the patient does not have a routine dental check-up and professional cleaning at least once a
year (Invoice required)
* If the dentist’s instructions are not followed
* If removable restorations such as partial or full dentures are not kept and maintained properly
* If gum tissue or bone receeds
* in the event of accidental damage, for example dropping the denture
* If a substantial gain or loss of weight occures
* If there is a general illness occurring that has negative effects on the dental condition (for
example diabetes, epilepsy, osteoporosis, condition after x-rays or chemotherapy)
* If damage caused by accidents, sports or any third party
* Smoking or drug abuse
* If payment obligations are not fulfilled

The guarantee does not apply for the following:

* Damage caused by extreme stress (grinding at night, grip of the teeth)
* Bone grafting procedures (bone block, bone augmentation, sinus lift, bone from hip)
* Teeth-whitening procedures.
* Inappropriate selection of the colour and shape of the dental crowns by the patient (during the preparation period, patients are given the opportunity to choose the tooth colour they would like however, Elit Dental Clinic cannot be held responsible for the decision of the patient if later they do not like the colour)
* Root canal treatment (root canal treatment has a high risk failure factor for which a guarantee cannot be given. The anatomic differences and the large number of variations for each individual mean that we cannot assure everything even with the most careful dental treatment.
* Occasionally teeth suffer preparation trauma during crown and bridgework resulting in the need for root canal treatment afterwards. Elit Dental Clinic is not liable for any problem which was not visible on the patient's x-ray, and was not foreseeable or predictable, at the time of treatment at Elit Dental Clinic.
* Please note, that if  tooth extraction, root resection or root canal treatment is unexpectedly required  (not diagnosed during consultation or, X-ray injures or opens during the preparation of fixed prosthetic works (crowns, bridges, inlays, onlays) Elit Dental Clinic does not take any responsibility for the requirement of the above mentioned cases.  We will do everything to ensure that corrective treatment is carried out, but this shall be administered at the patient's expense (complex root canal treatment, root extraction, plan for the new prosthetic work and preparation)

The guarantee does not include travel expenses and accommodation and is only valid for remedial dental work. Flights and accommodation costs remain strictly the responsibility of the patient.