Packages & Discounts

1. Package Options

The clinic may offer either an Accommodation & Transfer Package or a Treatment-Only Package, depending on the quotation provided to the patient.

  • Accommodation & Transfer Package includes the accommodation and airport transfers specified in the quotation.
  • Treatment-Only Package does not include accommodation or airport transfers. The patient is responsible for arranging these independently.

Treatment-Only Package prices are discounted compared to Accommodation & Transfer Package prices to reflect the exclusion of these services.

The package type applicable to the patient’s treatment will always be clearly stated in the quotation.

2. Accommodation & Airport Transfer Packages

Where included in the patient’s quotation, the package may include:

  • Accommodation for the duration of treatment at a hotel selected by the clinic (normally single occupancy).

  • Return airport transfers from İzmir (ADB) or Bodrum (BJV) Airport.

Rooms are normally reserved for single occupancy. If the patient wishes to bring one additional guest, an extra accommodation charge will apply. The exact amount will depend on the hotel, travel dates and length of stay and will be confirmed before travel. This additional fee is separate from the treatment cost and is payable to the clinic.

3. Treatment Eligibility & Changes

Accommodation, airport transfers and the applicable package type are determined by the patient’s accepted quotation.

Unless otherwise stated in the quotation, Accommodation & Transfer Packages are available only for Zirconia Crown treatments and do not apply to Implant, Laminate Veneer or All-on-4 / All-on-6 treatments.

If the agreed treatment plan changes after arrival, the clinic reserves the right to revise the package accordingly. If the revised treatment is no longer eligible for the Accommodation & Transfer Package, or if the patient changes from an Accommodation & Transfer Package to a Treatment-Only Package, the applicable accommodation and airport transfer charges will be added to the final treatment invoice.

Accommodation & Airport Transfer

1. Accommodation Options

The clinic will select the most suitable hotel based on availability during your treatment period. The clinic may also offer a different hotel if necessary.

2. Accommodation Limitations

Free accommodation is limited to the patient only. Extra charges apply for additional guests, double beds, or extended stays beyond the treatment period. The clinic will inform you of any extra costs before your travel. These payments are made directly to the clinic in cash.

3. Hotel Services

If your treatment plan includes complimentary accommodation as part of a promotional package:

Accommodation includes bed and breakfast only. Additional expenses such as food, beverages, spa, and other hotel services are the patient’s responsibility and should be paid directly to the hotel.

4. Changes & Cancellations

Once booked, the hotel and transfer services cannot be changed or canceled free of charge. Any modifications are the patient’s responsibility.

5. Airport Transfers

  • Airport transfers are included only in packages that include accommodation.
  • They are not included in treatment-only options but can be added for an extra fee.
  • For follow-up visits, patients are responsible for their own accommodation, airport transfers, and travel expenses.
  • The warranty conditions apply only to services provided by this clinic.
  • If a child seat is required for airport transfers, please notify us in advance.

Payments

1. Cash & Card Payments

The 5% cash discount does not apply if payment is made by card. Card payments are charged based on the Original Price without a cash discount.

2. Card Payment Terms

According to Ministry of Economy regulations, all credit card payments are processed in Turkish Lira (TRY). The exchange rate is based on the Euro – Banknote Buying Rate of the Central Bank of Turkey. For more details, visit: Central Bank Exchange Rates.

Your bank may charge an additional 2%-5% due to exchange rate differences.

Important Note for International Patients:

Especially for patients traveling from the European region, we strongly recommend contacting your bank before your trip to inform them that you will be making a credit card payment in Turkey and to specify the approximate amount. In some cases, international transactions—especially those made outside the EU or involving higher amounts—may be blocked by default for security reasons. Notifying your bank in advance will help prevent any disruptions during your treatment payment.

3. Cash Payment Advantage

Cash payment is preferred to avoid exchange rate fluctuations and additional bank charges.

4. VAT (Value Added Tax) Exemption

VAT for health tourism is 0%, but certain conditions apply:

  • The patient must present their passport to the clinic.
  • The clinic will take a copy of the first page of the passport and the entry stamp page received upon arrival in Turkey.
  • If these conditions are not met, a 10% VAT will be added to the treatment cost.